Frequently asked questions
Your questions, answered
At Village Nurseries, we know that parents often have lots of questions when choosing childcare and we’re here to help.
This page covers some of the most common questions we’re asked, from daily routines and meals to settling in and safety. If you can’t find the answer you’re looking for, our team is always happy to chat.
What age range do you cater for?
Village Nurseries provide care and early education for children from two to five years, covering the full Early Years Foundation Stage.
How do I register my child at Village Nurseries?
To register, contact your chosen nursery directly or reach out to the head office. You’ll be invited to visit, complete a registration form, and provide any necessary information. If you have questions about funding or availability, the nursery manager will be happy to help.
Can I arrange a visit to the nursery?
Yes, visits are warmly encouraged. Please get in touch with your local nursery manager, email the head office to arrange a suitable time or book online
.
What should my child bring each day?
Children attending full sessions should bring a bag with some spare clothes, nappies, wipes and nappy cream if needed along with a healthy packed lunch. Please inform staff of any food allergies or dietary needs. Snacks, water and milk are provided at the nursery.
Do you provide outdoor play and learning opportunities?
Yes. Outdoor play is part of the daily routine and is built into the curriculum. Children have access to safe outdoor areas where they can explore, play, and develop their physical and social skills.
How do you support children settling in?
Each child is assigned a key person who helps them settle in and feel secure. Staff work closely with parents and carers to support each child’s transition and make sure they feel happy and confident in the setting.
Do you accept government-funded childcare hours?
Yes. Village Nurseries accept government-funded hours depending on your child’s age and eligibility. Your nursery manager can explain the funding options available to you.
What are your current fees?
Fees are detailed on the registration form provided by the nursery. If you need a copy or further clarification, speak to your nursery manager or contact head office.
How do payments work – weekly, monthly or termly?
Payment terms are outlined in the parent agreement and registration form. You can discuss your preferred payment schedule with the nursery manager.
Can I use tax-free childcare or childcare vouchers?
Yes. Village Nurseries accept tax-free childcare accounts and most major childcare voucher schemes. Your nursery manager can confirm the options available.
Are meals or snacks included in the fees?
Yes. Healthy snacks, milk and water are included during the day. Parents need to provide a packed lunch if their child is staying for a full session.
What does a typical day look like?
Children take part in a wide range of play-based activities tailored to their age and stage of development. Sessions include free play, group time, outdoor play, healthy snacks and opportunities to explore early literacy and numeracy.
What meals or snacks are provided?
The nursery provides healthy snacks such as fruit and vegetables (which parents are welcome to contribute to) along with milk or water. Parents provide a packed lunch for children attending a full day.
How do you support toilet training?
Nursery staff support children through every stage of toilet training, working closely with parents to ensure a consistent and encouraging approach.
Do children nap during the day?
Nap times are supported for younger children who need them. The nursery team follows each child’s individual routine as closely as possible.
What happens if my child is ill or needs medication?
If your child becomes unwell at nursery, you’ll be contacted to collect them. Staff can administer prescribed medication with written permission. Full details are outlined in the nursery’s health and safety policies.
How do you manage behaviour?
Staff use a positive and consistent approach to behaviour management. Children are encouraged to share, take turns and respect others. Staff model kind behaviour and support children in developing social skills.
What curriculum do you follow?
Village Nurseries follow the Early Years Foundation Stage (EYFS) framework. This covers key areas such as personal development, communication, literacy, maths, understanding the world and expressive arts.
How do you track my child’s progress?
Your child’s key person observes their learning and keeps records of their progress. You’ll be invited to regular reviews and encouraged to share updates from home. A progress check is carried out around your child’s second birthday.
Will my child be ready for school when they leave?
Yes. The nursery team works to ensure children are confident, independent and well-prepared for their move to school. Staff liaise with local schools to support a smooth transition.
Do you offer extra support for children with additional needs?
Yes. Each setting has a Special Educational Needs Coordinator (SENCo) who works with families and professionals to support children with additional needs. Plans are tailored to ensure every child thrives.
How do you communicate with parents about learning?
Communication is a key part of nursery life. Staff talk to parents daily, hold regular meetings and encourage parent involvement through workshops, activities and home learning.
What activities help develop language, maths and social skills?
Children learn through play, stories, songs, games and hands-on activities. Group time, outdoor play and child-led exploration all support the development of early language, maths and social understanding.